After 18 years in care, I felt that my knowledge should be applied in practical ways, benefiting clients and young carers starting their care journey.

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While working with John, a palliative care patient, he asked me one day why I didn't start my own care business. I remember the curiosity in his eyes. Surprised by the question, I asked him, 'Why should I?' John's answer was simple: 'Because you're good at it.' His words, though few, resonated deeply, and I knew that he was right.

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I began taking the necessary steps towards this goal of working for myself. My registration with the Care Quality Commission was another encouraging moment.

When I told my inspector about my plans, he paused, a thoughtful expression on his face, and said, 'It won't happen overnight. It might take six months to a year.' Little did I know, it would be seven years before I started my business.

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After my mother was diagnosed with dementia, those seven years were dedicated to supporting her. She passed away on March 29, 2025. This experience taught me that care is not a simple matter. The people I cared for during those 18 years needed more than just services; they needed emotional support. Sometimes a smile, a gentle touch, or a listening ear meant more than any procedure.